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Penn State University - Statewide Programs
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"From duplication to logistics and shipping, we experienced zero errors or complaints
from students - a remarkable feat considering the large audience and short turn around.
The Web-based ordering and tracking system you [Delta L Printing] designed for us was
a real asset."
Edward Donovan, Director, Outreach Office of Statewide Programs for
Penn State University
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Penn State University Statewide Programs provide distance education for working adults.
The students complete the courses remotely using training materials that usually
include printed literature and video.
Starting from the Fall session of 2004 Delta L Printing provides on-demand production
of DVD sets, assembling of literature and DVD or VHS kits for shipment and post-distribution
support. The Fall of 2004 was the first time students were offered choice between VHS or DVD and
by a significant margin preferred DVDs.
Delta L uses customized version of its Printer Diamond system
web-based system for this project. The system allows students to order course materials,
check order status, report shipping problems, review tech support FAQ, report problems
with materials and if necessary order replacement, check replacement status.
The back-end side of the system allows Delta L Printing production team to retreive and
process orders and requests, enter status and shipping information, while Statewide Programs support
staff can review orders, create order statistics and financial reports.
The system streamlines the operations and significantly reduces number of students' calls
to the office / complains.
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RemCom, Inc. - On Demand Manuals And CD Production.
RemCom, Inc.
is a world leader in software design and consulting in
electro-magnetical field propagation and biological effects applications.
The company used to produce both documentation, training manuals and CDs
in-house because they could not find a vendor who could produce rapidly
changing materials on-demand in an economical manner. Delta L Printing
combined these capabilities with an easy to access, convenient web-based document
management and ordering system that enables Remcom to maintain control of different
software versions, order software CDs with the proper accompanying documentation
as needed, and track order fulfillment.
Dr. David Carpenter, Director of Product and Application Engineering for Remcom, said,
"The whole process used to consume valuable staff time, time that our people
could have been spending on other responsibilities. Now, we order all the materials
on-line and receive them within one to two days. We are also very pleased
with several changes to the manuals suggested by Delta L that made
them look more professional and help us compete in the global market."
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Cancer Decisions, Inc. - On-Demand Reports Printing and Fulfillment
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Cancer Decisions, Inc. provides reports and information on the newest
cancer treatment methods. The company offers over 200 reports on various types of cancer,
which they update often to include the new information.
Delta L Printing prints reports on demand, as orders are received, and ship them to the
clients within one business day. Cancer Decision staff, who are located in
different offices, benefit from Delta L’s web-based document management and
ordering system - employees in different locations use the system to upload updated
reports, download and review recently updated reports, keep track of the orders, track
orders for customers if needed, and review order history and statistics.
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Stress Innovations - Web Ordering, On-Demand CD and Manuals Production, Fulfillment.
Stress Innovations, Inc.
offers practical and professional tools in stress management, relaxation, meditation, and
mindfulness. The materials are sold to students as part of the course materials, as well as to
interested individuals.
Delta L Printing created front-end ordering
web site for Stress Innovations through which customers can order materials.
The orders placed via the web site are automatically recorded in back end system
and are sent to Delta L Printing for fulfillment.The orders are produced within one
business day and are shipped to the clients.
Stress Innovations can also order materials via back-end system at production prices,
review history and track orders submitted by clients, get order reports and statistics.
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PennScience - Research Journal (University of Pennsylvania)
PennScience is an research journal published by the
University of Pennsylvania (Philadelphia, PA).
The editors of the journal had a hard time finding the right printer who could provide
high quality printing
combined with fast turnaround and within a tight budget. Especially challenging was the
cover: each issue
focuses on a specific problem and cover often presents microphotograph, so it needs to be
printed without even a trace of color distortion. Before contacting Delta L, PennScience
tried several local printers, but the results were unsatisfactory.
Gradually increasing the circle of area search, PennScience came in contact with Delta L.
It appears that now the printer search is over and top-notch research data for the readers
of PennScience will be printed at a highest standard, on-time and within budget
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Lady Lions Basketball DVDs - Penn State University
Penn State is renowned for a strong tradition in women's basketball. Year after year
Lady Lions are recognized as one of the strongest teams in the country. Several of Lady
Lions won Big Ten player and other prestigious awards. This year Penn State Intercollegiate
Athletics and WPSX-TV produced promotional video
with exclusive highlight footage of two of the Lady Lion stars - Kelly Mazzante and Tanisha Wright - during
their remarkable 2003-'04 basketball season. Since game statistics that was published along
with the DVDs
changes daily, it was important to produce DVDs and covers promptly before promotional
materials were sent to judges. Delta L was brought into the picture. We were able to
produce required
number of promo sets on an extremely short schedule without sacrificing quality and well within budget.
Currently Delta L is providing DVDs on as needed basis keeping the University (and fans) happy.
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RRIX - Searchable Database on CD And CD Dupliation
RRIX -
Regulatory Resources Information Exchange - is a non-profit organization that manages
and distributes information on FDA citings.
RRIX has searchable database of citings on their web site, however some of their clients
do not have or are not allowed to use Internet access at their work place for the sceurity reasons.
Delta L developed a software application that allows to search data by various
parameters and review details. After approval by RRIX, Delta L provides
on-going CD duplication, packaging and shipping service.
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Bartell & Bartell, LTD
Bartell & Bartell is a
consulting company which provides leadership technology and training. They
offer a series of monthly classes that require manuals and other study materials.
Traditionally, in order to receive a good price, Bartell & Bartell had to order manuals supply
for almost a year of classes, thus they could not change them promptly if needed.
The quality also was an issue.
Delta L streamlined ordering process for Bartell & Bartell, so that each manual / booklet can be
ordered periodically on as needed basis via the web. Delta L also had improved the quality
of printed material implementing better binding options and better color consistency control
for color booklets.
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» E-Learning content
» Second Life development and consulting
» Enterprise Collaboration / Knowledge Management Solutions
» Training materials fulfillment
» Print-on-demand
» DVD-on-demand
» CD-on-demand
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